Jobs In Dubai International

Rabu, 04 Oktober 2017

Jobs in Dubai CUSTOMER SERVICE EXECUTIVE

Oktober 04, 2017 CUSTOMER SERVICE EXECUTIVE , Jobs in Dubai 1 Comments

Jobs in Dubai CUSTOMER SERVICE EXECUTIVE

Jobs Description

Bronze Wing Trading L.L.C. is registered in Dubai with Department of Economic and Chamber of Commerce, Dubai – United Arab Emirates. Now Company invites applications for the post of Customer Service or Marketing Executive. Candidates meets the requirements can apply for the position.

Job Details:

Candidate should resolve the complaints from customers through telephones,mails or by directly.
Candidate should provide prompt and efficient response to the client queries on phone and email.
Should attend the clients meeting in office and provide them business support.
Should provide administrative support to the management team.
Job Requirements:

Candidate should be minimum graduate.
Must have three years relevant experience
Must be proficient in MS Office
Good interpersonal skills

Location Dubai, United Arab Emirates
Date Posted October 4, 2017
Category Admin Jobs 
Job Type Full-time 
send cv to hrdept@bwtradefinance.com

WE WANT YOU APPLY NOW
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Jobs in Dubai Receptionist or Administration

Oktober 04, 2017 Administration , Jobs in Dubai 0 Comments

Jobs in Dubai Receptionist or Administration 


VACANCY DETAILS
1017 - Receptionist
Categories: Administration / Support Closing Date: 30-Nov-2017

Your Future Company
A veritable tour de force, Omniyat is regarded as one of the most visionary and innovative premium development brands in the Gulf region. Led by Mr Mahdi Amjad, Executive Chairman and CEO, the Omniyat Group works with the world’s most respected architects, specialty consultants and contractors to create iconic properties - both commercial and residential - that push the limits of what is possible.

The Omniyat Group is a privately held real estate development and service related group established in 2005 and headquartered in Dubai, UAE. It is considered as the most innovative, successful and premium development brand in the Gulf region, conceptualizing and creating real estate assets with a combined gross realization of over AED 6 Billion. Omniyat undertakes investment, development and asset management across a broad spectrum of property assets, providing sustained value and tangible, measurable benefits to all stakeholders involved, including shareholders, buyers and the community. Omniyat’s international, experienced and multi-disciplinary team is the best in the industry. They have the unique capability of identifying and capitalizing on real estate, retail, hospitality and leisure sectors in the Middle East when and wherever they exist. Omniyat works with the world’s best known and most respected architects, specialty consultants and contractors to develop and launch large-scale and iconic properties. Our projects invent the future, define lifestyles in the region and create exciting opportunities for our customers.

Your Future Role:
Your key responsibilities will include but are not limited to the following: receiving and welcoming guests at the front-desk; ensuring guests are given the highest level of customer service; answering, screening and forwarding incoming phone calls in a courteous and professional manner; recording and handling all incoming and outgoing mails/couriers; and providing general support to the team. You will also be expected to maintain close working relationships with all department coordinators and perform other related duties, as required. 

Your Experience and Background:
You have at least 2 years of experience as a Receptionist, Front Office Representative or similar role. 

Your Skills:
You have excellent written and verbal communication skills. You have a professional attitude and appearance. You are proficient in MS Office applications. You have good multitasking skills, a positive attitude and excellent time-management skills, with the ability to prioritize tasks. APPLY NOW


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Jobs in Dubai Position IT Support Administrator

Oktober 04, 2017 IT Support Administrator , Jobs in Dubai 0 Comments

Jobs in Dubai Position IT Support Administrator

Jobs in Dubai Position IT Support Administrator
The purpose of this role is to diagnose networking, hardware, and software problems for Staff, Faculty and Students and to provide general technical support to all end users in ADU during the course of day to day activities to ensure smooth operations within ADU.

Responsibilities
IT Support
• Receives support requests, diagnoses the problems and works on solution to ensure smooth operations.
• Provides desktop support to classrooms, labs, and faculty and staff offices; installs photocopiers, printers, scanners, video conferencing tools and labs’ equipment.
• Installs software, configures applications/licenses, and solves log in/ passwords issues.
• Provides basic network support, troubleshoots basic telephone, internet, and Wi-Fi issues.
• Creates emails accounts, creates active directories for new users, prepare access cards, assign telephone extensions, and disables accounts of separating users.
• Performs servers’ backup to ensure students, faculty, and staff data are secured.
• Invigilates lab exams as requested by colleges; supports online exams.
Information Sessions
• Holds information sessions and trainings for faculty, students, and staff to train them on using IT equipment/applications.
Events Support
• Provides technical support and set up for ADU on campus/off campus events.
Inventory
• Inspects classrooms, labs, offices, review productions dates to do necessary replacements every 4 years.
• Reports any changes to the department’s Asset Coordinator to update the inventory system accordingly.

Qualifications
• Bachelor in Computer Engineering, Computer Science, or IT
• Professional Certificates such as MCSE, MCP, CCNA are preferred
• 2 years experience in a position of IT support
• Experience in education industry preferred
• English is a must, Arabic is preferred
• Flexible Timing, Problem Solving Skills, and Customer Services Skills

APPLY NOW
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Jobs in Dubai ADMIN ASSISTANT

Oktober 04, 2017 Jobs in Dubai , Jobs in Dubai ADMIN ASSISTANT 0 Comments
Jobs in Dubai ADMIN ASSISTANT

Jobs in Dubai ADMIN ASSISTANT

Jobs Description

Rason Trading Company in Dubai looking for suitable candidates for the position of Admin Assistant. Candidates who have interested can apply.

Job Details:

Manage other administration activities for the smooth running of the organization.
Candidate should submit reports requested by management.
Answer incoming mails,phone calls,feedback etc and direct to concerned authority.
Resolve the problems in Admin sections and from customer side.
Job Requirements:

Candidates with good administrative skills preferred.
Good knowledge in computer.
Excellent communication skills required.
Previous experience as Admin Assistant preferred

Location Dubai, United Arab Emirates
Date Posted September 29, 2017
Category Admin Jobs
Job Type Full-time
send cv to emiland@emirates.net.ae
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Jobs in Dubai Customer Service Officer

Oktober 04, 2017 Customer Service Officer , Jobs in Dubai 0 Comments

Jobs in Dubai Customer Service Officer




Job Purpose

Primary point of contact for bank clients for professional advice, enquiries, resolving of discrepancy and transactional errors.
Responsible as primary contact for clients/internal stakeholders related to issue on general banking information, GTS products – Cash management, Trade, MBOL, etc
Handle all customer service related issues / activities.

Key Result Areas

Provide the highest standard of client service in response to client Enquiries, Service Requests and Complaints. Delivery simply first class service and contribute to the team effort in achieving agreed service standards
Monitor and proactively update client on pending enquiries.
Understands when and where to escalate potential issues using the detailed escalation / TAT matrix.
Identify client expectations and needs for quality client service and escalate to relevant units to ensure end-end solution/satisfaction or inform client if solution is not available/possible.
Engages RM, Product Sales, Operations Partners and other key internal stakeholders to solve client issues
As part of service network, provide assistance to other service teams by contacting banks locally (if required) towards resolution of enquiries and issues. Builds and maintains internal networks.
Provide assistance to other service teams by contacting internal and third parties (if required) locally towards resolution of enquiries and issues
Maintain up-to-date records of all client enquiries on CRM.
Responsible for effective service recovery progress through complaint logging and handling.
Continuously update and maintain knowledge database
Escalate issues which are pending at end of day to supervisor and ensure follow up on next working day for timely completion
Maintain a professional MB image through all interaction and communication with clients
Complete any assignments  which might be given by the supervisor/ BANK

Knowledge, Skills and Experience

Ensure service levels are maintained through timely and appropriate response to queries
As a Service Partner, work together with Product Sales, Relationship Managers (RM), Operations and other key internal stakeholders to identify opportunities for process improvements
Deliver proactive, reliable and excellent service to clients within portfolio by understanding clients' needs and exceeding their expectations.
Build relationships and rapport with all clients at the transactional / operational level.
Identify opportunities to sell MB products and services, referring them to the appropriate staff
Provide feedback for improving Knowledge base where appropriate
Work Location: U.A.E-Dubai
Group: Operations Group
Job Posting: Sep 28, 2017
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